Frequently Asked Questions

Marmox products are most commonly used in wet  areas such as bathrooms on both floors & walls.

Marmox Board is ideal for many Australian applications. In addition to being a lightweight tile backer board option, it is used for waterproofing, dry-lining and to provide thermal insulation.

As a tile and shower backer board, it provides an effective decoupling membrane to prevent tiles and grout from cracking due to horizontal movement in the floor. The unique patented surface of Marmox Board allows heavier tiles to be safely and securely fixed to walls. Being completely impermeable to water, it is doubly useful in areas prone to moisture, making it a good option for anyone looking for a kitchen or bathroom tile board.

Marmox Board can be used to insulate and waterproof walls, floors and ceilings and noticeable benefits will be gained by using any thicknesses of 10mm and above. The thinner 6mm boards are mainly designed as waterproof tile backer board options, but these will also provide some thermal insulation. Even the thinnest boards will be useful when used with underfloor heating wire to reduce your heating costs.

In Australia, Marmox boards come in a range of thicknesses from 6mm to 40mm. Please refer to our Marmox Board Technical Data Sheet.

Yes, you still have to install the product in accordance with AS3740 and the relevant sections of the NCC.

Please contact us directly if you cannot find a local supplier.

All Brochures and installation guides can be downloaded from this website.

Marmox Australia warrants that Marmox products will be free from manufacturing defects in materials and workmanship for a period of 10 years from the date of purchase, when installed, handled and used in accordance with Marmox installation instructions and applicable Australian building standards.

This warranty applies to Marmox products purchased in Australia and used for their intended purpose.

If a Marmox product is found to have a manufacturing defect within the warranty period, Marmox Australia will, at its discretion, repair or replace the defective product or refund the purchase price of the product.

This warranty does not cover damage or failure resulting from:

• incorrect installation
  • misuse, neglect or abuse
  • failure to follow Marmox installation instructions
  • structural movement or building defects
  • exposure to conditions outside the product’s intended use
  • normal wear and tear.

To make a warranty claim, the purchaser must contact Marmox Australia and provide proof of purchase together with details of the product and the alleged defect.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

 Warranty Contact  info@marmox.com.au